Professional Roofers

17 reviews
120 Industry St, Toronto, ON
4166049765
Website
Listed in:
We believe our service and quality provides our customers with piece of mind in knowing that the roof they are purchasing will provide superior weather protection today and for years to come.

Professional Roofers Reviews

Write a review
by
October 7, 2018

We hired them to replace the roof on our Mississauga home. They originally claimed that the work would be guaranteed for 15 years. The shingles started falling off the following year. When we contacted them to repair their work, they stated that we would have to pay again for their horrible quality work. Their work and customer service is terrible, would not recommend.
Comments
By:
December 7, 2018
December 7, 2018
Professional Roofers takes full responsibility for any workmanship or installation errors. Unfortunately, our warranty does not cover acts of nature and covers wind speeds up to 100 KM/hr. In the case of your property, it was determined the wind storm was the cause of your roofs damages, not workmanship, therefore it was not covered by warranty.
by
June 19, 2018

A big thank you to everyone at Professional Roofers. I and my neighbours were truly impressed with how well organized, efficient and professional everyone was - we really appreciate it! I contacted a number of companies for an estimate and I'm glad we chose to go with Professional Roofers. I have already recommended your company to others and will do so again.
Comments
By: ProfessionalRoofers
December 6, 2018
Good morning Eric! We are so pleased to hear about your positive experience with us. We look forward to doing business with you and your neighbors in the future! And thank-you for recommending us to others - that's awesome!
by
May 30, 2018

I had my roof replaced through Professional Roofers. I had a few companies come to quote before I decided. The estimator, Patrick, was professional, courteous and knowledgeable. He was readily available and answered all my questions throughout the process. I was very satisfied with my roof upon completion. The work looked amazing and was completed within the quoted amount. I would definitely recommend Professional Roofers to anyone needing roof work done. Thank you again!
Comments
By: ProfessionalRoofers
December 6, 2018
Good morning! Thank-you very much for your review. We're happy to hear about your positive experience and look forward to doing business with you in the future!
by
May 10, 2018

I had my roof put on in 2008. 3 1/2 years later shingles were off. April 2018 more shingles were off. May 2018 more shingles were off. They came and did roof inspection even though I put it in writing that I did not want it done as my roof was under warranty. They called me and asked me for my Visa # for $180.00...for the inspection.When the last shingles came off I called and they told me they would be there the next day. I also emailed them about the shingles coming off . 6 Days later nobody had shown up so I called again and they said that they had pulled my file and that if I gave them a prepayment of almost $500.00 they would come out. I just talked to a gentleman who informed me that he is to busy. My problem is not that the shingles coming off are not covered under warranty but NOBODY had the courtesy to call me to say that they were not coming out. Back in April they wanted me to take out an extended warranty for a further $750.00....which I was going to do...but not now.
I was told that they did an inspection of my roof ( that I did not ask for) then if they did and they told me my roof was fine...why two weeks later did more shingles come off? I guess they are too busy for old customers....that are supposed to be under warranty. Three times I have had shingles come off with in a period of 10 years.....?????
Comments
By:
December 7, 2018
December 7, 2018
Professional Roofers takes full responsibility for any workmanship or installation errors. Unfortunately, our warranty does not cover acts of nature and covers wind speeds up to 100 KM/hr. In the case of your property, it was determined the wind storm was the cause of your roofs damages, not workmanship, therefore it was not covered by warranty.
by
May 5, 2018

I used Professional roofers for my Brampton home in 2003. The crew was very efficient, knowledgeable, respectful of my property and did a great job on my roof. The cleanup after installation was amazing. I now live in Burlington and just had Professional Roofers install a new roof for me in April 2018. Same satisfaction!!! Great job guys!! Oscar and Leo are very good people to deal with, I highly recommend Professional Roofers
and will keep using them if the need arises in the future.
Comments
By: ProfessionalRoofers
December 6, 2018
Thank-you so much for your feedback! We're happy to hear about you positive experience with us and hope to hear from you in the future!
by
May 4, 2018

As a repeat customer for roof replacement on my house, I was expecting another positive experinence - and I got it. This company has continued to give me great service and quality products at a fair price - and helped me maximize some rebate opportunities- can’t recommend enough
Comments
By:
December 7, 2018
December 7, 2018
Good evening Chris and thanks for your review! Customer service is our #1 priority and we're so glad you noticed!
by
April 6, 2018

Very satisfied with the job they did
Comments
By:
December 7, 2018
December 7, 2018
Thanks Laura! Should you need anything just give us a call
by
April 6, 2018

Shingles are constantly falling off my roof. neighbors and people on our street do not have the same problem except the three family i recommended. anytime it gets windy, count on our shingles to fall off the roof. they obviously do not a good job nailing or glueing the shingles down. total mess. would never get extended warranty through them!!!
Comments
By: Stephanie G
December 7, 2018
Unfortunately, our warranty does not cover acts of nature and covers wind speeds up to 100 KM/hr. In the case of your property, it was determined the wind storm was the cause of your roofs damages, not workmanship, therefore it was not covered by warranty. Had the damage been a workmanship or installation error, it would have been covered.
By:
December 7, 2018
December 7, 2018
Unfortunately, our warranty does not cover acts of nature and covers wind speeds up to 100 KM/hr. In the case of your property, it was determined the wind storm was the cause of your roofs damages, not workmanship, therefore it was not covered by warranty. Had the damage been a workmanship or installation error, it would have been covered.
by
June 21, 2016

Patrick was awesome he did my house in Toronto man of his word these are The only roofers I will call now on!! Ralph
by
June 5, 2016

I've used Professional Roofers to do my house and my neighbour's roof, it was on schedule, professionally delivered and installed, all done in a tidy manner. Couldn't have asked for anything more. A+
Comments
By: ProfessionalRoofers
December 6, 2018
We thrive to satisfy our client's needs and you were an appreciative client. It made it worthwhile for us.Thank you for the review